Fundamentals
ERP vs CRM in Dynamics 365: what's the difference?
Understand how Dynamics 365's ERP and CRM applications differ, where they overlap, and how to choose the right mix for your business.
Insights & Articles
Practical Perspectives on Microsoft Business Applications
Explore articles, guides and perspectives on ERP, CRM, automation, integration, AI and technology modernization from Dynamics Generation.
Latest
Articles and perspectives
Useful insights help business and technology teams make informed decisions before and during transformation programs.
ERP
Is Dynamics 365 Business Central right for your business?
A practical look at when Business Central is the ideal all-in-one ERP for growing small and midsize companies.
AI
Copilot & autonomous agents: AI inside Dynamics 365
How Microsoft Copilot and autonomous agents are transforming everyday work across Dynamics 365.
Topics we cover
Business Central implementation considerationsFinance and supply chain process designCRM adoption and customer service workflowsAPI/EDI integration and data migrationPower Platform governance and AI readiness
FAQ
Frequently asked questions
How often are articles published? +
An editorial cadence will be set after content resources and review ownership are confirmed.
Are articles official Microsoft documentation? +
No. DG articles are original commentary and should link to Microsoft documentation where relevant.
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