Retail and omnichannel process design.
ERP · Finance & Operations · Commerce
Connect Commerce Experiences with Business Operations
Dynamics 365 Commerce supports connected retail and commerce scenarios. DG helps assess store, channel, order and integration requirements and implement appropriate solutions.
Why it matters
Built around the way your business works
The right solution should improve specific business processes while remaining maintainable, secure and aligned with organizational goals.
Capabilities & scope
What Commerce can cover
Order, inventory and customer data integration.
Store and commerce operations configuration.
Our approach
How Dynamics Generation helps
Map channels and order flows, assess POS and integration needs, then configure and test end-to-end scenarios.
- 01
Discover
Understand business priorities, current systems and the people involved.
- 02
Assess
Determine where standard product capabilities fit and where gaps exist.
- 03
Design
Define the solution architecture, integrations and a phased roadmap.
- 04
Build
Configure, extend, integrate and migrate according to the agreed scope.
- 05
Validate
Test processes, data and integrations, and prepare users for go-live.
- 06
Support
Stabilize, support adoption and continue improving after go-live.
FAQ
Commerce — questions answered
Can we integrate e-commerce and ERP? +
Integration approaches depend on platform architecture and data requirements.
What services does DG provide? +
DG can support discovery, design, implementation, integration, training and post-go-live optimization according to the agreed scope.
Explore more
Explore related pages
Next step
Request a Solution Consultation
Tell us about your business priorities, current systems and intended outcomes. Our team can discuss a suitable next step.